For more information about supported browsers and operating systems, see Genesys Cloud system requirements.

Recently, the Microsoft Edge Dev gained support for tab previews and is an. You can also use the desktop app on a supported operating system. Microsoft continues to close the gap of features that were on Microsoft Edge Legacy but aren't on the new Microsoft Edge. If you use Windows Edge Legacy, transition to another browser supported by Genesys, such as the latest Microsoft Edge Chromium version. Yes, Microsoft will try to install Chromium Edge during every months security update to force you to use it. This deprecation affects you if you or anyone in your organization uses the web app with Windows Edge Legacy. After the support end date, Genesys Cloud may not function properly, or at all, if you attempt to use the web app with Windows Edge Legacy. Though the legacy Microsoft Edge has been entirely replaced by Edge Chromium, even on Windows 10 21H2 computers, you may see two Microsoft Edge entries in. We will continue to resolve any major breakage until the support end date. FAQs What does this mean?īetween the announcement date and the removal of support for Windows Edge Legacy, Genesys will no longer address bugs or minor issues specific to Windows Edge Legacy and the web app. On December 7, 2022, Genesys will no longer support using the Windows Edge Legacy web browser with the web app. Deprecation: Microsoft Edge Legacy browser support Announced on Yes And as you can see second screenshot, there is Microsoft.MicrosoftEdge, Version number 44.19041.1266.0 which is the legacy version and can't delete that path.

Ms edge legacy